Recently, I was asked by an American diplomat about the benefits of using AI in public diplomacy activities. The Diplomat stated that as AI was a new kind of technology, foreign ministries around the world are anxious to learn about its benefits and shortcomings. This very question was put to me again this week when... Continue Reading →
Monday’s Must Read List- Best of 2021
Each week, I publish a list of interesting articles, essays and reports that may be of interest to the digital diplomacy community. This week I have curated a list of the most important digital news of 2021. Happy Holidays! Leveraging digital technology during the pandemic (Brookings)The Most Influential Spreader of Coronavirus Misinformation Online (The New York Times)Tokyo... Continue Reading →
GCHQ on Twitter: Brand Management and Public Engagement
Several weeks ago I analyzed the Twitter account of the Chief of MI6, the United Kingdom’s foreign intelligence agency. I was curious to examine why the UK’s top spy has joined Twitter and how he uses Twitter to advance his organization. I found that the Chief uses Twitter to increase the perceived transparency of MI6... Continue Reading →