Last week I began exploring possible biases in popular (Artificial Intelligence) AI tools. Within the context of AI, “bias” refers to the generation of skewed output or content. AI tools such as ChatGPT or Microsoft’s Copilot may suffer from biases because they were trained on skewed data or because humans with biases and prejudices programmed... Continue Reading →
GCHQ on Twitter: Brand Management and Public Engagement
Several weeks ago I analyzed the Twitter account of the Chief of MI6, the United Kingdom’s foreign intelligence agency. I was curious to examine why the UK’s top spy has joined Twitter and how he uses Twitter to advance his organization. I found that the Chief uses Twitter to increase the perceived transparency of MI6... Continue Reading →
License to Tweet: When the Chief of MI6 Goes Online
License to Tweet: When the Chief of MI6 Goes Online In November of 2013, the Chief of MI6, the UK’s foreign intelligence service, joined Twitter. On the one hand, one could argue that the willingness of senior spies to join social networks is an important step forward in government transparency and accountability. Indeed, one could... Continue Reading →
Monday’s #MustRead List
Each week, I publish a list of interesting articles, essays and reports that may be of interest to the digital diplomacy community. This week- Facebook spent more on lobbying than any other Big Tech company in 2020 (CNBC)Google threatens to withdraw search engine from Australia (BBC News)UK must resist the itch to meddle with the... Continue Reading →