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The Value of Facebook Comments When reviewing the US State Department’s Facebook account, it becomes apparent that the Department is in the midst of two digital campaigns. The first focuses on China’s alleged misconduct during the Covid19 outbreak. The second argues that Iran’s nefarious activities in the region, and the world, must be met by... Continue Reading →
Recent weeks have seen tensions between the U.S. and Iran reach fever pitch. While the Trump administration has warned Iran not to commit any acts of provocation, or attack American interests in the region, Iranian officials have vowed to defeat America in any future war. With tensions quickly escalating, the U.S. has decided to withdraw... Continue Reading →
The past two years have seen the growing use of humor and satire in digital diplomacy. Memes, GIFs, pop references and BLOCK CAPITALS have become another instrument in the diplomatic toolkit. One of the earliest successful uses of humor in digital diplomacy occurred during the Crimea Crisis of 2014 when the Canadian Mission to NATO... Continue Reading →
How to prove the efficacy of digital diplomacy activities? This question has plagued diplomats and scholars for nearly a decade. Diplomats have had to prove the efficacy of digital activities in order to ensure the very existence of digital diplomacy departments. Unlike any other desk or department, diplomats have had to demonstrate that digital diplomacy... Continue Reading →
Note: This post was originally published on the blog of the Cambridge Review of International Affairs and was co-authored with Corneliu Bjola. In 1988, Robert Putnam conceptualised diplomatic negotiations as a two-level game in which national and international politics often collide. In this framework, constituents and interest groups (labour unions, activist groups, etc.) pursue their interests at... Continue Reading →
In 1986 a new press attaché was appointed to the Israeli Embassy in London. His first task was to establish close working relationships with the editors of Fleet Street, the home all major British newspapers at the time. One of the attaché’s most important meeting was with the journalist writing the editorials for the Times... Continue Reading →
Last week I had the pleasure of attending the International Communication Association's 68th Annual Conference in Prague. My presentation focused on the digital and public diplomacy activities of the Palestinian government in the West Bank, specifically it's Facebook Embassy to Israel. While presenting my work I mentioned that unlike other virtual Embassies, Palestine's Facebook Embassy... Continue Reading →
Last week I had the pleasure of serving as a discussant on a panel that explored new research agendas in digital diplomacy. The panel, chaired by Professor Emily Metzgar, was part of the 2018 International Studies Association annual conference. Notably, the majority of the participants on the panel offered research agendas that focused on the negative impact... Continue Reading →
Note: This post first appeared on the Global Policy website For over a decade the State Department has relied on social media sites to counter extremist narratives, engage in conversation with foreign publics and shape the global diplomatic agenda. Importantly, the State Department also uses social media to manage America's global image. The need to... Continue Reading →
Last week British consultancy firm Portland Communications published its yearly Soft Power Index. The Index soon garnered global media attention as France ranked first trouncing America which had to settle for third place. According to Jonathan McClory, author of the Soft Power 30 report, France advanced to the first place thanks, in part, to the... Continue Reading →
