Introduction The Arab World has always had a strenuous relationship with social media. On the one hand, several countries in the Arab World monitor their citizen’s social media activity, ban social media or shut down social media during times of domestic upheaval. Such was the case when the Mubarak regime attempted to block Facebook at... Continue Reading →
The Personalization of Digital Diplomacy
In the early days of digital diplomacy, MFAs and diplomats viewed social media as linear communication tools. Diplomats believed that they could use social media to craft a message and directly disseminate it among online publics. Thus, social media was no different from other mass media such as the radio and television. Yet as the... Continue Reading →
Working Paper- The Contradictory Trends of Digital Diaspora Diplomacy
2017 marks a decade since the advent of “digital diplomacy”. What began as an experiment by a select number of foreign ministries has transformed into routine practice for diplomats and embassies the world over. To mark this occasion, I will be publishing a series of working papers. The goal of this series is to reflect... Continue Reading →
From Magic Bullets to Bots: How Diplomats Conceptualize Social Media
Since the late 1930's communications scholars have investigated the influence of masa media on society. At times, scholars assumed that mass media such as radio and film had an immense impact on individuals and could manipulate their thoughts, beliefs and actions. At other times scholars assumed that the effects of mass media were cumulative and... Continue Reading →
Whose Data Is It Anyway?
Several months ago, Israel's National Institute for Health Policy held an international workshop on the ethical dimensions of using big data in the formulation of public health policy. Israel, which offers its citizens universal healthcare, has four main healthcare providers. The digitalization of health services among all providers has created a vast big data database... Continue Reading →
The 2018 Social Network of MFAs
Introduction In May of 2014, I published my analysis of the social network of world foreign ministries (MFAs) on Twitter. My assumption was that MFAs would actively follow one another online in order to gather relevant information. For instance, by following other ministries an MFA may be able to identify policy changes in certain countries,... Continue Reading →
America’s Selfie in the Age of Trump
Note: This post first appeared on the Global Policy website For over a decade the State Department has relied on social media sites to counter extremist narratives, engage in conversation with foreign publics and shape the global diplomatic agenda. Importantly, the State Department also uses social media to manage America's global image. The need to... Continue Reading →
Can Digital Diplomacy Really Start A War?
On August 13th, 2017, Nick Miller published an article in The Sydney Morning Herald titled "Getting it wrong could start a war: Welcome to age of digital diplomacy". The article, which attracted much media and social media attention, proposed that digital diplomacy could actually facilitate war between states. Similar sentiments have been expressed in recent... Continue Reading →
Why is Public Diplomacy Data Driven? A Response to Bean & Comor
Note: A version of this post first appeared on the USC Center on Public Diplomacy's website Introduction: Data Driven Public Diplomacy Last month, All Azimuth published an article by Bean and Comor titled "Data Driven Public Diplomacy: A Critical and Reflexive Assessment". The article focuses on a report published by the US Advisory Commission on... Continue Reading →
The Digitalization of Diplomacy: Toward Clarification of a Fractured Terminology
2017 marks a decade since the advent of “digital diplomacy”. What began as an experiment by a select number of foreign ministries has transformed into routine practice for diplomats and embassies the world over. To mark this occasion, I will be publishing a series of working papers. The goal of this series is to reflect... Continue Reading →