Diplomacy’s digitalization has advanced at a remarkable speed. MFAS, once defined as archaic institutions who lack the communicative culture to adapt to new technologies, have launched virtual Embassies, created smartphone applications, built blog sites, established big data units and have taken to writing their own algorithms. While not all digital initiatives have ended in a... Continue Reading →
How Will Covid19 Impact Diplomacy’s Digitalization?
When researching digital diplomacy, one soon realizes that every foreign ministry (MFA) has undergone a unique process of digitalization. The digitalization of the US State Department rested, among other, on the appointment of two digital enthusiasts- Alec Ross and Jared Cohen. Canada’s digitalization was facilitated by a change in administration as the Trudeau government urge... Continue Reading →
Leveraging Big Data During Pandemics
Last week I had the opportunity to interview a software analyst working for one of the world’s most popular search engines. The analyst is part of a crisis response unit whose main task is to offer answers to Covid related queries. To do so, the crisis response team must gather reliable information from all over... Continue Reading →
What Is The Role of Humor in Digital Diplomacy?
The past two years have seen the growing use of humor and satire in digital diplomacy. Memes, GIFs, pop references and BLOCK CAPITALS have become another instrument in the diplomatic toolkit. One of the earliest successful uses of humor in digital diplomacy occurred during the Crimea Crisis of 2014 when the Canadian Mission to NATO... Continue Reading →
The Growing Importance of Journalists in Diplomacy
In 1986 a new press attaché was appointed to the Israeli Embassy in London. His first task was to establish close working relationships with the editors of Fleet Street, the home all major British newspapers at the time. One of the attaché’s most important meeting was with the journalist writing the editorials for the Times... Continue Reading →
How Diplomats Can Combat Digital Propaganda
James Pamment has written that for most of the 20th century the term public diplomacy was associated with the term propaganda. According to the Oxford Dictionary propaganda relates to information, especially of a biased or misleading nature, used to promote a political cause or point of view. During the 21st century, the field of public... Continue Reading →
2017: A Year of Digital Uncertainty
In many respects, 2017 was a year of digital uncertainty. It was a year in which digital platforms were used to weaponize uncertainty. It was a year in which the societal role of digital platforms became uncertain. It was a year in which the relationship between states and tech gaits became uncertain. And it was... Continue Reading →
It’s Complicated- The Relationship between Diplomats and Tech Giants
Between the 5th and 7th of December the Israeli Foreign Ministry hosted Israel's Second Digital Diplomacy Conference. Attended by diplomats and academics from more than thirty countries, the conference explored the practice of diplomacy in the age of algorithms. As such, conference panels dealt with the issues of online propaganda and disinformation campaigns, countering the... Continue Reading →
The Personalization of Digital Diplomacy
In the early days of digital diplomacy, MFAs and diplomats viewed social media as linear communication tools. Diplomats believed that they could use social media to craft a message and directly disseminate it among online publics. Thus, social media was no different from other mass media such as the radio and television. Yet as the... Continue Reading →
From Magic Bullets to Bots: How Diplomats Conceptualize Social Media
Since the late 1930's communications scholars have investigated the influence of masa media on society. At times, scholars assumed that mass media such as radio and film had an immense impact on individuals and could manipulate their thoughts, beliefs and actions. At other times scholars assumed that the effects of mass media were cumulative and... Continue Reading →