This week I was interviewed for the Israeli MFA's podcast on digital diplomacy- Persona Grata. In this special episode of Persona Grata I talked with Yiftah Curiel who heads the Israel MFA's Digital Diplomacy department which manages more than 30 social media channels in 5 languages including English, Arabic, Farsi, Spanish, Russian and Hebrew. We discussed... Continue Reading →
Has strategic communications reduced political extremism to an information problem?
In a recent publication I have argued that investigating the employment of digital technologies in diplomacy requires that one regard digitalization as a long term process. The reason for this is that new digital technologies constantly emerge bringing with them new opportunities and challenges. Moreover, digital technologies often necessitate that diplomatic institutions adopt new norms... Continue Reading →
What Can Cultural Theory Tell Us About Trump’s Populist Public Diplomacy the Digital Age?
Paweł Surowiec (University of Sheffield) and Chris Miles (Bournemouth University) During the Cold War, the categorisation between ‘high’ and ‘low’ politics, mirrored by 'high' and 'low' cultures, was distinguishable as a trend in public diplomacy. These distinctions became blurred and, in the early 2000s, a new trend emerged whereby ‘high’ politics began borrowing from 'low'... Continue Reading →
Can Digital Diplomacy Build Trust? The Case of Jason Greenblatt
Traditionally, diplomacy rested on proximity. Ambassadors to foreign nations resided in court so that they could assess the temperament of a monarch, create alliances with noble families, gather gossip from local scoundrels and coordinate action with their peers. Proximity has remained important in the 21st century. Ambassadors to multi-lateral organizations essentially reside in a new... Continue Reading →
In Digital Diplomacy, Hope Travels Further Than Hate
Recent years have seen ministries of foreign affairs (MFAs) adopt a strategic approach to their digital communications. As part of this approach, MFAs create narratives, or frames, through which digital publics can make sense of events shaping their world. Scholars such as Ben O’Loughlin, Alister Miskimmon and Laura Roselle argue that narratives are powerful as... Continue Reading →
Are Local Employees the Unsung Heroes of Digital Diplomacy?
The past decade has seen the accelerated digitalization of diplomacy. While scholars, diplomats and diplomatic institutions are still searching for a definition of the term “digital diplomacy”, most agree that digital technologies have substantially affected the practice of diplomacy. Over the past four years alone, digital technologies have been employed in nearly all realms of... Continue Reading →
The Training Disconnect: How to Prepare Diplomats for the Digital Age
The adoption of digital technologies by diplomats has had a profound impact on the working routines of ministries of foreign affairs (MFAs). Specifically, digital technologies have had a temporal and spatial effect on diplomacy. The speed with which news travels online has reduced the response time of diplomats. Those wishing to comment on world events... Continue Reading →
Pull Versus Push in Digital Diplomacy: Which Approach is Better?
The Crimean Crisis has been regarded as a turning point in the relationship between Western Europe and Russia. The Crisis, which burst onto the scene in December of 2013, saw strongly worded tweets followed by troop convoys, financial sanctions and the expulsion of diplomats. In the wake of the Crisis, governments in Western Europe came... Continue Reading →
Selfie Diplomacy in a post-Brexit World
In 2015 Dr. Elad Segev and I examined the Selfie Diplomacy of the US State Department. We defined selfie diplomacy as the use of social media sites to proactively manage a nation’s image. In this sense, selfie diplomacy is akin to nation branding campaigns in which a nation’s image can be created, monitored and evaluated... Continue Reading →
Can digital diplomacy skills serve as public diplomacy resources? The case of Brexit
When evaluating the digitalization of public diplomacy, one can segment this process into two stages. The first stage lasted from circa 2007 to 2014. It was during this stage that diplomats and diplomatic institutions began to experiment with digital technologies. In 2007 the Swedish Institute launched one of the world’s first virtual embassies. In 2011... Continue Reading →
Exploring Digital Diplomacy 