The Challenge of Digital Diplomacy I often say that like Woody Allen, I was born into the Hebrew faith but later in life converted to pessimism. And indeed, I often have a pessimistic view of digital diplomacy. Yet I recently attended a conference in The Hague that filled me with optimism as more and more... Continue Reading →
Should Diplomats Dump Social Media?
During World War 2, the US 101st Airborne Division took part in what would be known as the Battle of the Bulge. Encircled by the German Military, pounded by German artillery and freezing in the winter’s snow, members of 101st were told to hold their positions near the municipality of Bastogne at all costs. By... Continue Reading →
2017: A Year of Digital Uncertainty
In many respects, 2017 was a year of digital uncertainty. It was a year in which digital platforms were used to weaponize uncertainty. It was a year in which the societal role of digital platforms became uncertain. It was a year in which the relationship between states and tech gaits became uncertain. And it was... Continue Reading →
The Social Media Scare
American poet Allen Ginsburg opens his masterpiece, Howl, with the lines I saw the best minds of my generation destroyed by madness, starving hysterical naked, dragging themselves through the negro streets at dawn looking for an angry fix, angel headed hipsters burning for the ancient heavenly connection to the starry dynamo in the machinery of... Continue Reading →
Digital Diplomacy 3.0: Personalized Diplomacy
From Digital Diplomacy 1.0 to Digital Diplomacy 2.0 When foreign ministries first migrated online, they viewed social media platforms as mass media channels. Much like the radio and television, Twitter and Facebook could be used to disseminate messages among millions of users. The conceptualization of social media as mass media was, in part, the result... Continue Reading →
Queen Rania’s Selfie
Introduction The Arab World has always had a strenuous relationship with social media. On the one hand, several countries in the Arab World monitor their citizen’s social media activity, ban social media or shut down social media during times of domestic upheaval. Such was the case when the Mubarak regime attempted to block Facebook at... Continue Reading →
The Personalization of Digital Diplomacy
In the early days of digital diplomacy, MFAs and diplomats viewed social media as linear communication tools. Diplomats believed that they could use social media to craft a message and directly disseminate it among online publics. Thus, social media was no different from other mass media such as the radio and television. Yet as the... Continue Reading →
From Magic Bullets to Bots: How Diplomats Conceptualize Social Media
Since the late 1930's communications scholars have investigated the influence of masa media on society. At times, scholars assumed that mass media such as radio and film had an immense impact on individuals and could manipulate their thoughts, beliefs and actions. At other times scholars assumed that the effects of mass media were cumulative and... Continue Reading →
Whose Data Is It Anyway?
Several months ago, Israel's National Institute for Health Policy held an international workshop on the ethical dimensions of using big data in the formulation of public health policy. Israel, which offers its citizens universal healthcare, has four main healthcare providers. The digitalization of health services among all providers has created a vast big data database... Continue Reading →
America’s Selfie in the Age of Trump
Note: This post first appeared on the Global Policy website For over a decade the State Department has relied on social media sites to counter extremist narratives, engage in conversation with foreign publics and shape the global diplomatic agenda. Importantly, the State Department also uses social media to manage America's global image. The need to... Continue Reading →